For many families choosing a home care agency can be an overwhelming experience. Today there are more choices for the consumers than ever before. When we started our service six years ago there were three agencies; today there are 15 or more with only 4 being franchise operations. Most consumers are not aware that this industry is NOT regulated. Licensing is not required by the state and there is no oversight. With a franchise there is oversight by a corporate office and recourse if there are problems.
If a family does not ask the right questions, they can end up making a huge mistake. For families considering home care, I've provided a link below to AARP that can help you with the questions to ask.
http://www.aarp.org/families/caregiving/caring_help/a2004-11-30-agency.html
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